Request deletion of your Auxa personal data
This page explains how Auxa users can request deletion of personal data associated with an Auxa account, and what data Auxa may need to retain for financial, legal, and regulatory reasons.
Last updated
May 11, 2026
Request URL
www.getauxa.com/data-deletion
Related policy
Auxa Privacy Policy
Request channel
Send deletion requests to support@getauxa.com.
Verification first
Auxa may verify identity before processing a deletion request to protect account security.
Legal retention
Some regulated financial and transaction records may need to be retained even after a deletion request.
Start your request
Auxa currently handles deletion requests through support so that identity verification and account review can happen safely.
support@getauxa.comRead the Auxa Privacy PolicyWho Can Use This Page
This page is for Auxa users or former users who want to request deletion of personal data associated with an Auxa account or Auxa app usage.
How To Request Deletion
Send your request to support@getauxa.com from the email address linked to your Auxa account, if possible. If you no longer have access to that email address, include enough information for Auxa to verify your identity safely before acting on the request.
What To Include
To help Auxa identify the correct account, include your full name, the email address or phone number tied to the account, your Auxa number if available, and a short statement that you are requesting account or personal-data deletion.
What Auxa Can Delete
Auxa can review and delete or de-identify profile data, support messages, uploaded content, and other personal information that is no longer required to operate the service or meet legal obligations.
What Auxa May Retain
Auxa may retain certain financial, transaction, fraud-prevention, compliance, tax, audit, dispute-resolution, and regulatory records where applicable law or legitimate operational obligations require retention.
Need More Detail?
See the Auxa Privacy Policy for additional information about what data Auxa collects, how it is used, and how retention works.
Ready to submit a deletion request?
Email support@getauxa.com with your account details and request. Auxa may need to verify identity before deleting data and may retain certain regulated records where required by law.